Last updated: 02/05/2020

At MFA INTERNATIONAL, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

We may collect and process the following types of personal data from you:

• Personal Identification Information: Name, email address, phone number, postal address, and company details when you fill out forms on our website, contact us, or register for services.
• Transactional Information: Information related to your purchases, payment details, and shipping preferences.
• Technical Information: Including your IP address, browser type, device type, and browsing actions on our website via cookies and tracking technologies.
• Communication Data: Including records of correspondence with us, such as emails or customer service interactions.

2. How We Use Your Information

We collect and use your personal information for the following purposes:

• To Provide Products and Services: We use your data to fulfill orders, deliver products, and communicate with you about your purchases.
• Customer Support: To respond to your inquiries, provide technical assistance, or resolve any issues you may have with our services.
• Improve Our Website and Services: To analyze user behavior, improve the performance and functionality of our website, and customize user experience.
• Marketing: With your consent, we may use your data to send promotional materials, special offers, and updates related to our products and services.
• Compliance and Legal Obligations: To comply with legal regulations and respond to lawful requests from government authorities.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

• Understand how users navigate and interact with our website.
• Personalize content and ads.
• Analyze website performance and functionality.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of the website.

4. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard measures to safeguard your data. These include:

• Encryption of sensitive information during transactions.
• Secure servers to protect against unauthorized access.
• Regular security audits and updates to our systems.

While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but work hard to protect your data to the best of our ability.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following cases:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, fulfilling orders, or providing services (e.g., payment processing, shipping services, marketing support), under confidentiality agreements.
• Legal Requirements: We may disclose your data to comply with legal obligations, enforce our policies, or protect our rights, property, and safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.

6. Your Data Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: If any information we have is incorrect, you can request to have it updated.
• Erasure: You can request the deletion of your personal data, subject to legal or contractual restrictions.
• Restriction of Processing: You can ask us to limit how we use your data.
• Data Portability: You can request to receive your data in a structured, machine-readable format.
• Withdraw Consent: If you have provided consent for marketing communications, you can withdraw it at any time.

To exercise these rights, please contact us at [Your Contact Information].

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

MFA INTERNATIONAL
Wazirabad Road, Ugoki near Darbar Mulk Shak Wali, 51310 Sialkot-Pakistan
info@mfainternational.com.pk

+92 320 7616161